Data Controller

Error Explorer is responsible for collecting and processing your personal data.

Address

France

4, rue Jean Nogues
33110 Le Bouscat
France

Contact email

Verified

error.explorer.contact@gmail.com

Phone

Available

+33 6 37 50 50 98

Data Protection Officer (DPO)

GDPR Compliant

error.explorer.contact@gmail.com

Data Collected

We collect the following categories of data:

Account information

Collected
  • First and last name
  • Email address
  • Password (encrypted and secured)
  • Profile picture (optional)

Error data

Monitoring
  • Error messages and stack traces
  • Technical context (browser, OS, version)
  • HTTP request data
  • Breadcrumbs and user events

Usage data

Analytics
  • Connection and activity logs
  • User preferences and settings
  • Platform usage statistics

Billing information

Secured
  • Credit card information (tokenized)
  • Payment history and invoices
  • Billing address

Data Usage

Your data is used to:

Provide the service

Service

Manage your account and provide error monitoring features

Account management

Account

Create, maintain and manage your user account

Continuous improvement

Improvement

Optimize our services and develop new features

Legal obligations

Legal

Comply with our legal and regulatory obligations

Communications

We may send you:

Essential notifications

Mandatory

Critical error alerts and security updates

  • Legal basis for communications Contract execution

Marketing communications

Optional

News, tips, offers (optional)

  • Legal basis for communications Consent

Data Sharing

We only share your data with:

Stripe

PCI-DSS

Payment processing

  • Shared data Credit card data (tokenized)
  • Legal basis for sharing Contract execution
  • Stripe is PCI-DSS Level 1 certified

Hosting

Secured

Infrastructure and data storage

  • Shared data All application data
  • Data location France / European Union

Your Rights

In accordance with GDPR, you have the following rights:

Right of access

Access

View all your personal data

Right of rectification

Rectification

Correct your inaccurate data

Right to erasure

Erasure

Delete your data (right to be forgotten)

Right to restriction

Restriction

Restrict the processing of your data

Right to data portability

Portability

Receive your data in a standard format

Right to object

Objection

Object to the processing of your data for direct marketing purposes

Data Security

We implement technical and organizational measures to protect your data:

Encryption

Chiffrement

SSL/TLS for transmissions, encryption of sensitive data at rest

Access control

Acces

Strong authentication, strict access management

Audits

Audit

Regular security audits

Backups

Sauvegarde

Regular and encrypted backups

Monitoring

Surveillance

24/7 monitoring and incident detection

Formation du personnel

Formation

Formation continue de nos equipes aux bonnes pratiques de securite

Cookies and Trackers

We use cookies to improve your experience:

Technical cookies

Technical

Necessary for site functionality (authentication, security)

Analytics cookies

Analytics

Understand how you use our service

Preference cookies

Preferences

Remember your choices and settings

Contact and Complaints

For any questions regarding your personal data:

Data Protection Officer

DPO

error.explorer.contact@gmail.com

Postal address

Mail

Error Explorer
Mr Manguet
4, Rue Jean Nogues
33 110 Le Bouscat, France

Phone

Phone

+33 6 37 50 50 98